Tourists fleeced by agents

Overcharging tourists could dampen Brunei's effort to promote tourism, Sheikh Jamaluddin Sheikh Mohamed, the Director of Brunei Tourism told the Weekend in light of a complaint made by Chinese tourists who claimed to have been charged an extra $80 per individual by a certain travel agent as travel document processing fees.

The tourism chief observed that the travel agent may have had a valid point as to why they charged the extra fee, but if it was only for a visa, $80 was far too much.

However we must first find out why they charged such a high price to process a visa. It could be that there were additional costs they had to cover. However, if they were found to be merely fleecing tourists, then we must take action against them, he said.

Borneo Bulletin, Brunei Darussalam