Vietnam mulls English standards for tourism industry

English language standards for Viet Nam's tourism industry were presented at a seminar held in Hanoi Wednesday under an EU-funded project for Vietnamese tourism.

A recent survey of 200 hotels and travel companies across the country found the need to adopt English standards for workers across the industry.

Tests conducted by TOEIC Vietnam for more than 1,000 workers during the survey showed that 45 percent of tour guides, 53-87 percent of security personnel, 42-76 percent of room service staff, 67-69 percent of receptionists, and 85 restaurant workers lacked English skills.

The seminar was jointly organized by the Vietnam National Administration of Tourism and TOEIC Vietnam, an English teaching school.

Thanh Nien Daily, Vietnam